Reference

Access Terms Regional Eligibility

We operate Borojet for visitors in supported regions where local law permits online gaming. Your eligibility depends on your location and your ability to meet account-verification requirements, and we explain those steps clearly so you know what to expect before you deposit via bKash…

Region-dependent accessAccount verification requiredbKash, Nagad, Rocket termsData handling policySupport contact paths
Borojet Access Terms Regional Eligibility
CONTACT PATHS

How to Reach Us About Legal or Policy Questions

If you have questions about eligibility, account verification, payment terms or data handling, our support team can walk you through the process. We offer live chat for account-specific queries, email for document submissions, and a help-centre article library that covers common verification steps and regional restrictions.

Live Chat Open the chat widget in your account dashboard and select the Legal or Verification category; our team will respond within a few minutes and can request documents or explain eligibility criteria directly in the thread.
Email Support Send your query to the support address listed in your account footer; include your registered mobile number and a clear description of your question so we can route it to the right specialist and reply within one business day.
Help Centre Browse our article library for step-by-step guides on identity verification, regional eligibility, payment-method terms and data-privacy rights; each article includes screenshots and links to the relevant policy sections.
DATA & SECURITY

How We Handle Your Information

We collect only the data needed to verify your identity, process payments and comply with regional regulations. Your mobile number, wallet details and ID scans are stored on encrypted servers and are never shared with third parties except our licensed payment processor. You can request a copy of your data, ask us to delete your account, or update incorrect information by contacting support with your registered mobile number.

Data Collection We gather your mobile number, device fingerprint, IP address and payment history to prevent duplicate accounts and detect fraud; this data is retained for the duration of your account plus six years for audit purposes.
Encryption & Storage Every session runs over SSL; your password is hashed with bcrypt and your ID scans are stored in an encrypted bucket accessible only to our compliance team and never cached on public CDN nodes.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to measure page performance; you can disable non-essential cookies in your browser, though some features like saved payment methods may not persist between sessions.
Your Rights You have the right to access, correct or delete your personal data; submit a request via email with your registered mobile number and we will process it within fourteen days, subject to our legal retention obligations.

Legal & Policy Answers

Availability depends on local law and the region you access us from. We block sign-ups from jurisdictions where online gaming is prohibited, but you are ultimately responsible for confirming that using our platform is legal under the laws that apply to you.

We typically ask for a national ID card or passport scan and a selfie holding that ID. If your withdrawal amount or account activity triggers enhanced checks, we may also request proof of address such as a utility bill dated within the last three months.

No. Our terms allow only one account per person, per mobile number and per payment method. Duplicate accounts will be closed and any winnings forfeited. If you forget your login, use the password-reset link rather than registering again.

We retain your account data for six years after closure to comply with financial record-keeping requirements. If you request deletion, we will anonymize your profile but keep transaction logs and ID scans for the full retention period.

Using a VPN to access Borojet from a restricted jurisdiction violates our terms. If we detect VPN traffic, we will suspend your account, void any pending bets and return your balance minus processing fees. Repeat offences result in permanent closure.

Contact support via live chat or email with your registered mobile number and the field you want to change. For security reasons, changes to your mobile number or wallet details require you to upload a new ID scan and wait for manual approval.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.